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How to use Walkoff in Claude: your fan map, moments, campaigns, audiences and the tools behind them.
Start here
Walkoff watches every game in its leagues and spots the big moments: walk-offs, comebacks, rivalry wins and more. From your own customer counts, it knows which fan territories your customers lean toward, and which of your products are in each team's colors. Claude sets it up from your Shopify store, with no files.
You use it in Claude. Ask what to send, and Claude builds a ready-to-draft Klaviyo campaign for the moment: subject lines, the email, the audience and the send time. Nothing goes out until you say so.
Guides
- Getting startedHow a brand gets set up on Walkoff, step by step, and who does each part.
- Connect ClaudeAdd Walkoff as a connector in Claude, sign in with your work email and pick your brands.
- Shopify in ClaudeSet your brand up from Shopify in Claude: products from your store, customer counts from Shopify's analytics, and no files.
- Klaviyo in ClaudeConnect Klaviyo in Claude, see what Claude does in your account, save each team's segment once and track your sends.
- Uploading filesFor stores not on Shopify: what to export, what leaves your browser, and how to update your data.
- Your fan mapHow Walkoff finds the fan territories your customers lean toward, and what to feature in each.
- Moments and triggersThe moments Walkoff watches for, how long each is worth acting on, and how triggers fill your queue.
- CampaignsWhat Walkoff builds for a moment, the copy rules it follows, and how a campaign gets from Claude to your customers.
- Audiences in KlaviyoEach team's fans as a Klaviyo segment: save it once per team and reuse it for every moment.
- Tools and asksEvery tool Claude can use in Walkoff, what it's for, and what to ask.
- Data and safetyWhat Walkoff keeps, who can see it, and the rules every campaign follows.
- TroubleshootingMessages you might see in Claude, at sign-in, while setting up or on the upload page, and what to do about each.
Things to ask Claude
Ask the way you'd ask a colleague. A few to start with:
Ask Claude
Set up Walkoff from our Shopify store.
Ask Claude
What should we send this week?
Ask Claude
Where are our fans?
Ask Claude
Show me a sample campaign for a Chargers walk-off.
Ask Claude
What games are coming up this week?
Ask Claude
Make a trigger for walk-off and comeback wins in our top markets.
Ask Claude
What did we send last month?
Still stuck?
- Troubleshooting covers the messages you might see, and what to do about each.
- Status shows whether the engine and every league are running.
- Email hello@walkoff.io, or reply to your welcome email.